If you can't make Skype work, there are a number of troubleshooting steps you can follow to see what the problem is and to get things up and running again. Maybe there's a microphone problem or an issue with your audio settings, and you can't hear the other person or they can't hear you.
Or maybe you can't log in to Skype because you've forgotten your password. Still, another reason could be that your external speakers or microphone are no longer working and you need to get new hardware. Maybe Skype won't connect. Regardless of the problem, there are really only a handful of worthwhile things to try, which we've outlined below. Even if you've already followed some of these steps, do them again in the order you see them here.
We'll start you out with the easiest and most likely solutions first. If you're having issues making HD video calls with Skype, there are a number of other factors that go into troubleshooting the reason. Reset your password if you can't log in to Skype. Enter the email address you used when you first signed up with Skype and then follow the directions there to learn how to get a new password and log back in to start making video and audio calls again. See if others are having troubles with Skype, too.
There isn't much you can do to fix Skype if it's not your problem to fix. If there's a problem with Skype, it's going to be affecting all platforms, be it on the web, your mobile device, your laptop, Xbox, etc. If either website shows a problem, it most likely means that you're not the only one that can't use Skype.
Make sure it's not a network problem. Skype won't work if you don't have a network connection. This is true if you're using Skype from any device, be it on the web, your phone, computer, etc.
If other websites are working normally, the reason Skype can't make calls or why it's experiencing dropped calls could be related to bandwidth usage. Check Skype's audio settings and permissions.
If you can't hear the other caller s when in Matplotlib grid rc, double-check that other sources of audio, like a YouTube video, works as you'd expect.
Just open any video there to see if you can hear it.
If there's a playback error in Skype specifically and not on YouTube, etc. If you're using Skype on a tablet or phone, then your speakers and microphone are built-in to your device and can't be manually adjusted. However, there are still proper permissions that Skype requires in order to use your microphone, and if it doesn't have them, it won't let anyone hear what you say through it.
Android devices can give Skype access to the microphone like this:. Check Skype's video settings and permissions.
Problems with how Skype accesses the camera might be the reason the person you're Skyping with can't see your video.Menu Menu. Search Everywhere Threads This forum This thread.
Search titles only. Search Advanced search…. Everywhere Threads This forum This thread. Search Advanced…. Log in. Category 1 Category 2 Category 3 Category 4.
Support UI. X Donate Contact us. New posts Trending Search forums. What's new. New posts New profile posts Latest activity. Current visitors New profile posts Search profile posts Billboard Trophies. Question of the Week: What's your best advice for someone shopping for a laptop? Click here to ask away!
However, after Microsoft bought Skype in they began to make changes, adding some features, while removing others, while also integrating it into its Office suite of software applications. Not all users were happy about the acquisition and following changes, and with the growth of rival services, a number of Skype users began to migrate to these.
Since then, the technology has matured and the availability of easy-access VoIP has become widespread, meaning that users are now spoiled for choice. Even better for users is that communications are no longer restricted to just phone calls, as video calling has now become a feature in many freely available services.
However, while there are a lot of free alternatives, for business there are paid options available to ensure the best quality for calls and video. Here then we'll list some of the best alternatives to Skype, not least in terms of features, support, ease of use, and accessibility. WhatsApp is our pick for the best Skype alternative. This messaging service has taken the world by storm, so there's a good chance that you already have it installed on your smartphone or PC. WhatsApp offers plenty of features to rival Skype, including text messaging, voice and video calls, and group chat.
It also offers both web and desktop clients. Perhaps most famously, WhatsApp also provides end-to-end encryption, which guarantees you a degree of privacy. Google Hangouts is another popular alternative to Skype that offers a lot of the same features, including high definition video calling, group chats and instant messaging. Google Hangouts is easy to use, and there's a free version though call quality with that isn't so good as the paid-for version. You can also easily share your screen, which makes it useful for collaboration and showing presentations.
Google Hangouts does have a limit on the number of people who can join a video call at once, which can be annoying if you have a large company. Viber offers text, voice and video calls free of charge, and if you are willing to pay, you can use Viber Out to make calls to any phone number in the world — and this can even be used from the desktop.
Group calling is a great feature for groups of friends, and there is the usual selection of stickers to choose from. Viber prides itself on being 'ad lite', which means while there are some ads, such as at the end of video calls, they shouldn't be intrusive.
Viber also offers end-to-end encryption to help ensure that calls are protected, secure, and remain private, but you can also delete messages once seen for added privacy.
If you're looking for the best Skype alternative for business use, then WebEx is the service to go for.
Webex offers a large amount of features for video conferencing, allowing employees from all over the world to work together and collaborate on projects. It can be used for training, supporting customers and much more, and for an additional fee, you can also include international voice calls.
Webex also integrates with your business calendar, as well as platforms such as Microsoft Teams, Slack and Facebook Live. If you're looking for an open source Skype alternative that prioritises the privacy of its users, then Jami - which used to be known as Ring - is the one to go for. Jami has a professional-looking design and is available for a wide range of platforms. Unlike other Skype alternatives, calls using Jami are direct between users, so it doesn't use servers to handle calls.
This gives you even greater privacy, as the decentralized nature of Jami means your calls are only between you and the person you're calling - no one else can see or hear. Jami has got a good selection of features, such as HD video calling, instant messaging, voice messaging, and file sharing.
It's also totally free to use. There is an iOS app available, but if you're looking for a true cross-platform chatting tool you are going to have to look elsewhere. You can have a group video chat with up to 15 participants, making Talky great not only for family and friends, but also for collaborative working. With this in mind, it is also possible to activate screen sharing so everyone involved in a conversation can see what's happening on one person's display.
Creating a chat room is incredibly simple — just head to the Talky website, type the URL you'd like to use, and you're ready to go.No emergency calls with Skype Skype is not a replacement for your telephone and can't be used for emergency calling.
By continuing to browse this site, you agree to this use. Learn more. Please check Skype Status for details. Type a question or keyword. Getting started Install, Upgrade, Sign in, Find and add contacts. Share and interact Capture, Reactions. Privacy and security Privacy settings, Report abuse or spam. Troubleshooting Help topics for common issues.
How do I make a call in Skype? How do I find new contacts in Skype? What features are exclusive to Skype 8? Having issues? Let us know what you think. Frequently asked questions Why are my Skype contacts or credit missing?
Troubleshooting problems signing into Skype Can I get a refund from Skype? How do I cancel or change my Skype subscription? Additional Resources. Ask the Community Join the conversation with other customers.Skype is awesome. The first step in using Skype is downloading it and setting up your account. Step 1: Open your browser of choice and navigate to the Skype homepage. Click the big blue Get Skype button, and it will open the corresponding Microsoft store page.
Step 2: Click the blue Get button to download and install Skype for Windows Step 3: Skype should now be installed on your system.
How to Install Skype on your Samsung Smart TV?
To start it up, use the search box in your Windows taskbar and look for Skype. When it pops up in the search box, click the corresponding icon. Step 4: If you already have a Skype account, you can log in with your Skype name, email, or phone number and skip through to the next section.
To make a new account, click the Create a new accounttext. Step 5: You can sign up for a Skype account with an email address or phone number.
Step 6: The next screens will ask you to input personal information like age, name, and location. Input all of that and continue clicking through.
When asked for a verification code, check your corresponding email or phone number and input the code. You now have a functioning Skype account. Step 1: When you first log in to your account, Skype will ask you if you want to import your existing contacts. If you already have some set up on your Microsoft account, doing so will fill out your contact list immediately. Anyone you talk to will automatically be added to your contact list.
Not in the mood for a voice call? Step 1: Select the person you want to talk to either from the list of recent conversations on the left or your contact list at the top of the Window. Doing so will open up a chat on the right-hand side of the app window. Step 2: Click the bottom of the conversation panel where it says Type a message.What has provoked a storm of indignation on the part of users. Commentary Microsoft:. For it will no longer release updates. To find out exactly when the app will be removed from the device, you can have your TV's manufacturer.
These changes also apply to the creation of user accounts and reset passwords. These actions It can be performed only on the Skype. TV makers can remove the Skype application for the TV on some or all of its models.
To find out if the Skype application will be available for TV for your model, refer to the manufacturer. Unfortunately Samsung has not only removed the app from the store, but also to uninstall the previous Skype on all televisions. From Samsung itself on this matter no further comment. Unpack the archive and copy the Install folder to the root of the flash drive. Insert the flash drive into the TV and turn on him. Then go to the section Extras.
Install the application and run the application. Wait 5 seconds and press Enter. After seconds to write that the installation was successful, and it is necessary to turn off the TV. For firmware T-NT14U. Turn off the TV and unplug the power cord, wait until the lamp turns off on the front panel. Turn on the TV. Go to the SmartHub and run the widget Install Skype. If it is - Off.
Remove the USB flash drive. These instructions are misleading and not working. The discussion arrived to the original creators of the scripts and it was considered incorrect and incomplete. Can you help me please. What changes will occur with Skype for TV?
Skype makes it easy to stay in touch
To start download the appropriate file for your TV. Learn your TV firmware in the menu. Download the installer on the basis of its firmware. If Skype is installed on the TV, the first 2 of the checkpoint. Remove the older version of Skype. Cast InstallSkype folder from a previously downloaded file on a flash drive. Press Enter on the remote and wait the last 3 lines should be Ok with at the end.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office I'm searching for the following.
Can someone please give my some advice, since I'm stuck in my search. Is this possible? If yes, with which TV?
Because I've understood that Skype stopped the contracts with the TV's. Did this solve your problem?
Skype makes it easy to stay in touch
Yes No. Sorry this didn't help. I'm looking for a TV that allows Skype and has a camera. Does skype has an app on all smart tv's sony, lg, samsung etc. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site. Hello, I'm searching for the following. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Roberta A. Replied on April 3, Independent Advisor. Hope this helps! Thank you. Thanks for marking this as the answer. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? Which Skype enabled devices or platforms are no longer supported?